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Is there a specific time window to log in by pre match? Just tried logging in just now and it won’t let me; is that because i’m logging on too early.

Apologies if this is a daft question just need help as I haven’t used the streaming service apart from the season preview yet this season.

Surely someone can provide an answer; is this happening for everyone?
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Kenny on Twitter has told everyone to contact support, so we'll see what happens.

Club spend money bringing in a presentation package and then nobody can watch it, money well spent.

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6 minutes ago, The Great Stagsby said:

I'm logged in, got 4 different link options and none of them providing me any viewing. Has it not started yet (advertised 7:20), or am I just doomed to miss it now that I've paid to watch it?

I'm getting the same on my phone and laptop. 

Thought it was just blocked but sounds like another issue. Stream may not have started is one suggestion I've seen in trying to Google a fix.

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2 minutes ago, Matty-RCFC said:

Exact same for me, it worked for the pre-season preview yet isn’t working now?

I've also tried to reset my password and it tells me my account name is invalid.
Yet I was logged into the non-PPV section.

 

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5 minutes ago, Comrie said:

Now it's working, but the quality is utter garbage.

I have no idea what is going on with this bloody site.

What is the video quality setting 720p ?

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1 minute ago, SJP79 said:

What is the video quality setting 720p ?

Options are 1080, 404, 360, 270 and 180.

If I select 1080 the stream just dies.

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2 minutes ago, Comrie said:

Options are 1080, 404, 360, 270 and 180.

If I select 1080 the stream just dies.

Sounds like they need to improve whatever kit they are broadcasting with, you got a decent internet signal ?

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