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They’d be better just replying “we’re shite, what can you do?” Over and over and over.

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35 minutes ago, Boghead ranter said:

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Ask them if it helps avoid large crowds, I doubt it.

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Lack of groupsave options will clearly result in people doing the sensible thing and staggering their arrival to the rugby across several trains rather than travelling at the same time, together. Any fool could see this.....

Ask them if it helps avoid large crowds, I doubt it.

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Can just imagine the conversations across the country....

"Got a spare ticket for the rugby m8, you fancy it?

"Eh.... Dunno, are Scotrail doing groupsave?"

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27 minutes ago, Bairnardo said:

Can just imagine the conversations across the country....

"Got a spare ticket for the rugby m8, you fancy it?

"Eh.... Dunno, are Scotrail doing groupsave?"

What do you mean imagine I always check this before attending any event.

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ScotRail have outdone themselves tonight. Absolute chaos at Edinburgh Waverley.
Yep, absolutely no fucks given by them either. Telling folk not to bother waiting for a train, get the bus or something instead.Screenshot_20190825-000717_Twitter.jpeg

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19 hours ago, The Naitch said:

ScotRail have outdone themselves tonight. Absolute chaos at Edinburgh Waverley.

The train back to Glasgow via Airdrie at half ten was absolute carnage. Rammed full, roasting hot and stopped half a dozen times between stations. Got a wee bit better after all the mutants got off at Bathgate.

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Scotrail should really just get the Rugby and Fringe cancelled and it would be a breeze.

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Egg-chasers and Prosecco-swigging, middle class no voters* being treated with the contempt that they fully deserve. Outstanding work IMO.



















* the Venn diagram of those two categories being a perfect circle

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Murrayfield is easier to get home from than Hampden apparently.

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31 minutes ago, Angusfifer said:

Can anyone suggest what Scotrail are supposed to do in these circumstances? 

magic trains and crews from somewhere.  Or get Networkrail  to cancel maintenance on the  only night they get more than a couple of hours to do the work (or the only night they can close the whole of Waverly station).

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On 25/08/2019 at 00:10, peasy23 said:

Yep, absolutely no fucks given by them either. Telling folk not to bother waiting for a train, get the bus or something instead.Screenshot_20190825-000717_Twitter.jpeg

How would you like Scotrail to react in this situation? They are dealing with an above average amount of passengers through Edinburgh due to the Fringe/Rugby and are advising that their service will be busy. There will be plenty of opportunities to talk down Scotrail but this isn’t one of them. 

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Only thing you'd imagine they can really do on a night like that is shut Haymarket westbound and institute a queuing system at Waverley to avoid the worst of the overcrowding. Of course the layout of the platforms at Waverley would make that difficult, and there is very little available space before the barriers to queue in.

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33 minutes ago, ThatBoyRonaldo said:

Only thing you'd imagine they can really do on a night like that is shut Haymarket westbound and institute a queuing system at Waverley to avoid the worst of the overcrowding. Of course the layout of the platforms at Waverley would make that difficult, and there is very little available space before the barriers to queue in.

It was a perfect storm of problems on the track coupled with a larger than usual volume of people wanting a train. I laugh at some of the complaints made to Scotrail on twitter when people say can you not just lay on more carriages/trains. You can’t just flood the tracks full of trains, there is schedules that need to be ran to, staff that need to be put in place as well as getting drivers out to drive the trains. I don’t see what more Scotrail could have done. Their customer service through twitter is actually very good and they do a good job of notifying passengers when they encounter problems. 99% of the time the delays are down to signalling issues or other issues with the rail infrastructure, which has absolutely nothing to do with Scotrail. If the train itself breaks down then fine, blame Scotrail, but it’s Network Rail who deal with the tracks and signals and everything else that goes along with it. Scotrail run and maintain the rolling stock, and put the staff in place to run the trains, that’s it. 

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I heard a union official on the radio this morning positively preen herself at the situation (the TSSA are on strike with their members refusing to drive trains in times of shortages, which is current practice). She didn't come over well, not trying to hide her glee at the chaos.

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It was a perfect storm of problems on the track coupled with a larger than usual volume of people wanting a train. I laugh at some of the complaints made to Scotrail on twitter when people say can you not just lay on more carriages/trains. You can’t just flood the tracks full of trains, there is schedules that need to be ran to, staff that need to be put in place as well as getting drivers out to drive the trains. I don’t see what more Scotrail could have done. Their customer service through twitter is actually very good and they do a good job of notifying passengers when they encounter problems. 99% of the time the delays are down to signalling issues or other issues with the rail infrastructure, which has absolutely nothing to do with Scotrail. If the train itself breaks down then fine, blame Scotrail, but it’s Network Rail who deal with the tracks and signals and everything else that goes along with it. Scotrail run and maintain the rolling stock, and put the staff in place to run the trains, that’s it. 
My mate was in Edinburgh on Saturday, and although they might be ok on Twitter, he said the lack of info in Waverley was shocking. He had left his car at Croy, so could only get the Queen Street high level train, but he said staff were only interested in trying to get folk on any Glasgow bound train regardless of where they were actually going. He also said the lack of any organisation meant it was basically a free for all trying to board a train and if you weren't the quickest on your feet then you had no chance of getting on one.

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On 21/08/2019 at 17:48, Bairnardo said:

Can just imagine the conversations across the country....

"Got a spare ticket for the rugby m8, you fancy it?

"No"

 

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7 hours ago, IrishBhoy said:

 

How would you like Scotrail to react in this situation? They are dealing with an above average amount of passengers through Edinburgh due to the Fringe/Rugby and are advising that their service will be busy. There will be plenty of opportunities to talk down Scotrail but this isn’t one of them. 

 

1 hour ago, IrishBhoy said:

It was a perfect storm of problems on the track coupled with a larger than usual volume of people wanting a train. I laugh at some of the complaints made to Scotrail on twitter when people say can you not just lay on more carriages/trains. You can’t just flood the tracks full of trains, there is schedules that need to be ran to, staff that need to be put in place as well as getting drivers out to drive the trains. I don’t see what more Scotrail could have done. Their customer service through twitter is actually very good and they do a good job of notifying passengers when they encounter problems. 99% of the time the delays are down to signalling issues or other issues with the rail infrastructure, which has absolutely nothing to do with Scotrail. If the train itself breaks down then fine, blame Scotrail, but it’s Network Rail who deal with the tracks and signals and everything else that goes along with it. Scotrail run and maintain the rolling stock, and put the staff in place to run the trains, that’s it. 

^^^^^ works for Scotrail

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