welshbairn Posted August 15, 2017 Share Posted August 15, 2017 And the Platinum forums have disappeared, no great loss tbh. Link to comment Share on other sites More sharing options...
milton75 Posted August 19, 2017 Share Posted August 19, 2017 Ok, so bit of confusion here, so here's what's up..... Prior to the big upgrade last year we ran our platinum subscriptions via a plugin on the old version of the forum. That plugin used PayPal only and payments were sent to the PP account at webmaster@pieandbovril.co.uk Once we did the upgrade last year the plugin was no longer required, or compatible, as it was replaced with the built in subscription manager on the new forum version. I went through all platinum accounts last summer and created a brand new 1 year membership for all Platinum users. These have recently been expiring and become due for renewal on their 1 year anniversary. It seems independently of this that some people still have recurring payment agreements set up on their Paypal account to send money to webmaster@pieandbovril.co.uk Those payments are not tied to the forum at all in any way so although you've sent money, the software doesn't know anything about it and I'm also clueless as to who the payments are for. So............... here's the plan to fix. 1) I will go through the webmaster@pieandbovril.co.uk account today and refund any payments made to us for platinum subscriptions in the last month 2) i have cancelled ALL recurring paypal agreements to the old account. 3) If you wish to take out a new platinum subsription you can then do so via the Store link at the top of the site. We accept Paypal and Credit card payments. 4) Going forward payments will be taken and applied to your account and you'll receive invoices and alerts automatically 5) If you feel you have been incorrectly charged for a subscription or you've paid using the new platform and don't have Platinum membership please open a support ticket via the Support tab at the top of the page As an aside we are currently testing an ad-blocker-blocker on the site at the moment and will implement that in due course. This will prevent users from accessing the site when they have ad-blockers enabled. Hi, unfortunately this doesn't work. I've just tried to renew my subscription via the site, and get the following: Link to comment Share on other sites More sharing options...
Miguel Sanchez Posted August 16, 2017 Share Posted August 16, 2017 I'm pretty certain this is due to everyone who was Platinum last year when the Wasteland happened having their membership renewed at the same time. Link to comment Share on other sites More sharing options...
Bambino7 Posted August 16, 2017 Share Posted August 16, 2017 These adds re fucking shite, keeps taking me to the top of the page. Link to comment Share on other sites More sharing options...
monkeyblair Posted August 16, 2017 Share Posted August 16, 2017 Yep, come on folks, can we have it sorted please? Link to comment Share on other sites More sharing options...
Ira Gaines Posted August 16, 2017 Share Posted August 16, 2017 The app is still fine thankfully. Link to comment Share on other sites More sharing options...
The Grass Is Greener. Posted August 16, 2017 Share Posted August 16, 2017 Brutal ads, finally understand why so many people moan about them. Link to comment Share on other sites More sharing options...
Miguel Sanchez Posted August 16, 2017 Share Posted August 16, 2017 Ads? Link to comment Share on other sites More sharing options...
Div Posted August 17, 2017 Share Posted August 17, 2017 Ok, so bit of confusion here, so here's what's up..... Prior to the big upgrade last year we ran our platinum subscriptions via a plugin on the old version of the forum. That plugin used PayPal only and payments were sent to the PP account at webmaster@pieandbovril.co.uk Once we did the upgrade last year the plugin was no longer required, or compatible, as it was replaced with the built in subscription manager on the new forum version. I went through all platinum accounts last summer and created a brand new 1 year membership for all Platinum users. These have recently been expiring and become due for renewal on their 1 year anniversary. It seems independently of this that some people still have recurring payment agreements set up on their Paypal account to send money to webmaster@pieandbovril.co.uk Those payments are not tied to the forum at all in any way so although you've sent money, the software doesn't know anything about it and I'm also clueless as to who the payments are for. So............... here's the plan to fix. 1) I will go through the webmaster@pieandbovril.co.uk account today and refund any payments made to us for platinum subscriptions in the last month 2) i have cancelled ALL recurring paypal agreements to the old account. 3) If you wish to take out a new platinum subsription you can then do so via the Store link at the top of the site. We accept Paypal and Credit card payments. 4) Going forward payments will be taken and applied to your account and you'll receive invoices and alerts automatically 5) If you feel you have been incorrectly charged for a subscription or you've paid using the new platform and don't have Platinum membership please open a support ticket via the Support tab at the top of the page As an aside we are currently testing an ad-blocker-blocker on the site at the moment and will implement that in due course. This will prevent users from accessing the site when they have ad-blockers enabled. Link to comment Share on other sites More sharing options...
Ira Gaines Posted August 17, 2017 Share Posted August 17, 2017 When will you be done refunding everyone? Link to comment Share on other sites More sharing options...
welshbairn Posted August 16, 2017 Author Share Posted August 16, 2017 I think Div must be on holiday and went a bit low on cash. Link to comment Share on other sites More sharing options...
Div Posted August 21, 2017 Share Posted August 21, 2017 On 19/08/2017 at 19:23, milton75 said: Hi, unfortunately this doesn't work. I've just tried to renew my subscription via the site, and get the following: It's because their is already a renewal invoice on your account for the subscription. I've resent it to you. If you follow the link in the email then you should be able to renew but let me know if you have any problems. Apperciate your patience. Link to comment Share on other sites More sharing options...
milton75 Posted August 21, 2017 Share Posted August 21, 2017 1 minute ago, Div said: It's because their is already a renewal invoice on your account for the subscription. I've resent it to you. If you follow the link in the email then you should be able to renew but let me know if you have any problems. Apperciate your patience. Thanks bud - appreciate that! Link to comment Share on other sites More sharing options...
milton75 Posted August 21, 2017 Share Posted August 21, 2017 And it worked! Link to comment Share on other sites More sharing options...
capybara Posted October 1, 2017 Share Posted October 1, 2017 On 17/08/2017 at 10:54, Div said: Ok, so bit of confusion here, so here's what's up..... Prior to the big upgrade last year we ran our platinum subscriptions via a plugin on the old version of the forum. That plugin used PayPal only and payments were sent to the PP account at webmaster@pieandbovril.co.uk Once we did the upgrade last year the plugin was no longer required, or compatible, as it was replaced with the built in subscription manager on the new forum version. I went through all platinum accounts last summer and created a brand new 1 year membership for all Platinum users. These have recently been expiring and become due for renewal on their 1 year anniversary. It seems independently of this that some people still have recurring payment agreements set up on their Paypal account to send money to webmaster@pieandbovril.co.uk Those payments are not tied to the forum at all in any way so although you've sent money, the software doesn't know anything about it and I'm also clueless as to who the payments are for. So............... here's the plan to fix. 1) I will go through the webmaster@pieandbovril.co.uk account today and refund any payments made to us for platinum subscriptions in the last month 2) i have cancelled ALL recurring paypal agreements to the old account. 3) If you wish to take out a new platinum subsription you can then do so via the Store link at the top of the site. We accept Paypal and Credit card payments. 4) Going forward payments will be taken and applied to your account and you'll receive invoices and alerts automatically 5) If you feel you have been incorrectly charged for a subscription or you've paid using the new platform and don't have Platinum membership please open a support ticket via the Support tab at the top of the page As an aside we are currently testing an ad-blocker-blocker on the site at the moment and will implement that in due course. This will prevent users from accessing the site when they have ad-blockers enabled. Cant seem to but Plat Sub Div... Link to comment Share on other sites More sharing options...
Knightswood Jag Posted October 7, 2017 Share Posted October 7, 2017 On 16/08/2017 at 12:21, Miguel Sanchez said: I'm pretty certain this is due to everyone who was Platinum last year when the Wasteland happened having their membership renewed at the same time. The wasteland? Link to comment Share on other sites More sharing options...
Miguel Sanchez Posted October 7, 2017 Share Posted October 7, 2017 6 minutes ago, Knightswood Jag said: The wasteland? I liked it better when you were pretending to be your da and prohibiting yourself from posting. Link to comment Share on other sites More sharing options...
Knightswood Jag Posted October 7, 2017 Share Posted October 7, 2017 16 minutes ago, Miguel Sanchez said: I liked it better when you were pretending to be your da and prohibiting yourself from posting. How so? Link to comment Share on other sites More sharing options...
Savage Henry Posted October 8, 2017 Share Posted October 8, 2017 22 hours ago, Knightswood Jag said: The wasteland? I prefer to call it "the unpleasantness". It's Pie and Bovril's equivalent of Rangers season in division three. Link to comment Share on other sites More sharing options...
milton75 Posted August 15, 2017 Share Posted August 15, 2017 Pretty sure I paid mine. If not let me know. I don't expect shitty ads ta. Link to comment Share on other sites More sharing options...
Aubrey Maturin Posted August 15, 2017 Share Posted August 15, 2017 Just now, welshbairn said: And the Platinum forums have disappeared, no great loss tbh. They haven't and you appear to be a gold member again. Link to comment Share on other sites More sharing options...
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And the Platinum forums have disappeared, no great loss tbh.
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