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microdave

Question

The last few days I've had to sign in when I open on a browser (at work on a pc and on iPad) The remember me box is checked so why is this happening and is there anything I can do it to remedy this?

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Seems to be ok at the moment. I cleared the cookies as you said and then closed the browser down. Came back and it was still logged in when I brought the site back up. App seems ok at the moment as well. Thanks for your help Div :)

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Tried again and it kicked me out again, that's via Chrome on Android.

Tried it on a laptop where I use Opera as my default browser. Went back to it a couple of hours later and it had kicked me out again.

So it seems to be something within P&B as opposed to anything to do with my phone or choice of browser. There must be some reason why P&B is not retaining cookies. I've no doubt that it'll be way too complicated for me.

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On 27/08/2017 at 18:31, jamamafegan said:

Still happening to me.

Take it absolutely nothing is going to be done to resolve this then?

Still haven't got to the bottom of why it is affecting some users. I'm testing the latest version of the software so will apply that in the next couple of weeks.

Sorry it's still affecting you. I will fix it eventually :thumsup2

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1 hour ago, Melanius Mullarkey said:

Still happening to me on chrome (work PC and home laptop) and iOS 10 Safari and App.

Just doesn't make any sense to me. I've been logged in to the App on my iPhone and iPad for the last few weeks without any issues. I use Firefox on desktop and am never logged out.

I'll keep digging, eventually I'll get to the bottom of it but nothing has changed our side other than a couple of small tweaks to actually try and fix the issue.

There is something common across the users who are being kicked out but I'm fucked if I know what it is.

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It's been happening to me for about a week too. Whenever I click on it from the most visited part on Safari it says I'm not authorised to view the forum and I need to sign in. Only after I haven't been on for a while, but it must only be half an hour or so.

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