Well Blue, they appear to be listening;
"Dear ******,
Thank you for your patience following recent issues with the Betfair.com site. We sincerely apologise for the frustration this caused.
We have listened to your feedback and, in recognition of your loyalty, we would like to offer you a 100% commission refund on a selection of this week's top markets.
Here’s how it works:
* Place your bets as normal on any of the listed markets.
* All commission paid on these markets will automatically be credited back into your account within 24 hours of the market settling.
* See terms for full details.
We hope you enjoy this offer and thank you for your continued loyalty. Good luck.
Have a great week of betting!
Niall Wass
Chief Marketing and Development Officer
Tony McAlister
Chief Technology Officer"
*Forgot to add, not every sport and market but better than nothing i suppose.