Div, I got an email yesterday saying that my membership was expiring and that if I wanted to continue, I had to do the usual stuff to pay it but if I didn't, I didn't have to take any action.
However, I got another email this morning saying that it had been completed and I'd paid up for the year. I hadn't intended to carry on but I don't mind that I have at all (it's better than having bloody adverts) so I'm not bothered about changing it now but it might be worth editing the email reminders that come out, maybe giving people the heads up to check whether they've selected auto-update on their membership or something.
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Lisa Cuddy
Div, I got an email yesterday saying that my membership was expiring and that if I wanted to continue, I had to do the usual stuff to pay it but if I didn't, I didn't have to take any action.
However, I got another email this morning saying that it had been completed and I'd paid up for the year. I hadn't intended to carry on but I don't mind that I have at all (it's better than having bloody adverts) so I'm not bothered about changing it now but it might be worth editing the email reminders that come out, maybe giving people the heads up to check whether they've selected auto-update on their membership or something.
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