[jay_7]

jay_7, on 01 February 2010 - 18:48, said:

Looks like Streamline employ some absolute f**ktards in their technical support.

If the php.ini file is located in "/etc/php5" is there any way I can put a php.ini on my root folder that will overwrite the other one?

Basically I have a Joomla module I need to install - the php script takes longer to run than Streamline allow for and I need a hack to get around it. I can't be arsed going through changing hosts again for my site but Streamline really are beginning to get on my tits.

To continue from this post a few months ago, I would now like to categorically state that never have I had the mispleasure of working with such incompetent swine as Streamline.net.

Not only is their "technical support" the worst I have ever experienced - anywhere, but it turns out that they regularly break the law too - Clickage. Just explore a few of those little nuggets for a while.

So what's brought all this on? Well over the last 12 hours, none of my websites have been available for more than 5 minutes at a time. Despite pointing them in the direction of folk whoring bandwidth with badly written CGI scripts they still have not fixed the problem...

The moment I get enough time to take JoomlaPack backups of all my sites, I will be submitting a request to cancel all of my hosting immediately, I will be informing my bank to block all access to my bank account to Streamline.net, FastHosts and Dollamore LTD (just in case, of course...) and will be transferring everything to Go Daddy.

I genuinely feel for anyone who still has anything hosted by this amateur outfit.

[Fraser_QPFC]

jay_7, on 30 May 2010 - 22:20, said:

To continue from this post a few months ago, I would now like to categorically state that never have I had the mispleasure of working with such incompetent swine as Streamline.net.

Not only is their "technical support" the worst I have ever experienced - anywhere, but it turns out that they regularly break the law too - Clickage. Just explore a few of those little nuggets for a while.

So what's brought all this on? Well over the last 12 hours, none of my websites have been available for more than 5 minutes at a time. Despite pointing them in the direction of folk whoring bandwidth with badly written CGI scripts they still have not fixed the problem...

The moment I get enough time to take JoomlaPack backups of all my sites, I will be submitting a request to cancel all of my hosting immediately, I will be informing my bank to block all access to my bank account to Streamline.net, FastHosts and Dollamore LTD (just in case, of course...) and will be transferring everything to Go Daddy.

I genuinely feel for anyone who still has anything hosted by this amateur outfit.

I feel exactly the same way about them. Left them about 6 weeks ago and went to godaddy. I have had some issues with godaddy, but they have been resolved.

Streamline support is pathetic. Nothing is ever an issue at 'their' end(they just resell fasthosts anyway). They'll give you an automated answer which is irrelevant a lot of the time.

Total waste of time. Godaddy is pretty good though, the functionality in their hosting manager is pretty decent and I like the way it's set up.

[jay_7]

Fraser_QPFC, on 30 May 2010 - 22:35, said:

I feel exactly the same way about them. Left them about 6 weeks ago and went to godaddy. I have had some issues with godaddy, but they have been resolved.

Streamline support is pathetic. Nothing is ever an issue at 'their' end(they just resell fasthosts anyway). They'll give you an automated answer which is irrelevant a lot of the time.

Total waste of time. Godaddy is pretty good though, the functionality in their hosting manager is pretty decent and I like the way it's set up.

I just want a host that can deliver good performance and leave me to my own devices. It felt like anything I wanted to do on Streamline was "not supported". What the f**k kind of host says "sorry we don't support .htaccess use unless you're using mod_rewrite"?!

Before now, I didn't think it was possible to get this angry over something as trivial as hosting. I'm fucking seething here and the sites still aren't fucking working!!!!

[Fraser_QPFC]

jay_7, on 30 May 2010 - 22:46, said:

I just want a host that can deliver good performance and leave me to my own devices. It felt like anything I wanted to do on Streamline was "not supported". What the f**k kind of host says "sorry we don't support .htaccess use unless you're using mod_rewrite"?!

Before now, I didn't think it was possible to get this angry over something as trivial as hosting. I'm fucking seething here and the sites still aren't fucking working!!!!

I'm guessing you're getting 500 errors then. I got them when I installed joomla on streamline.net hosting.

The only issue i got was deleting .htaccess, which is hardly an ideal scenario.

I could set it up to stop image hotlinking and for error pages and that was it.

It's early days for me with godaddy, but they seem ok, i had a couple of issues that needed fixes at their end, but they have been fixed.

[jay_7]

Fraser_QPFC, on 30 May 2010 - 23:01, said:

I'm guessing you're getting 500 errors then. I got them when I installed joomla on streamline.net hosting.

The only issue i got was deleting .htaccess, which is hardly an ideal scenario.

I could set it up to stop image hotlinking and for error pages and that was it.

It's early days for me with godaddy, but they seem ok, i had a couple of issues that needed fixes at their end, but they have been fixed.

Back in the early days of getting to know what could and (more usually) could not be done through .htaccess I got Error 500 all the time, but then I kind of expected that knowing that they supported very little of the file.

This time the error 500 messages are because of folk not knowing how to script properly - here's what's in the logs:

[Sun May 30 23:55:30 2010] [error] [client 86.170.87.131] FastCGI: comm with (dynamic) server "/var/www/fcgi/php-cgi" aborted: (first read) idle timeout (30 sec)
[Sun May 30 23:55:30 2010] [error] [client 86.170.87.131] FastCGI: incomplete headers (0 bytes) received from server "/var/www/fcgi/php-cgi"

I'm getting that pretty much every 5-10 minutes.

[jay_7]

Fraser_QPFC, on 30 May 2010 - 23:01, said:

I'm guessing you're getting 500 errors then. I got them when I installed joomla on streamline.net hosting.

The only issue i got was deleting .htaccess, which is hardly an ideal scenario.

I could set it up to stop image hotlinking and for error pages and that was it.

It's early days for me with godaddy, but they seem ok, i had a couple of issues that needed fixes at their end, but they have been fixed.

When you moved to GoDaddy, were any of your domains .co.uk's? I have a couple and it seems that Go Daddy aren't a Nominet registrar, therefore I can't transfer the domains to them.

This post has been edited by jay_7: 31 May 2010 - 00:12

[Fraser_QPFC]

jay_7, on 31 May 2010 - 00:12, said:

When you moved to GoDaddy, were any of your domains .co.uk's? I have a couple and it seems that Go Daddy aren't a Nominet registrar, therefore I can't transfer the domains to them.

All my domains are registered with 123-reg.

Godaddy do have .co.uk domains on their domain search function though, and they are listed here as a registrar.

Hopefully they won;t be too awkward about moving the domains over, they do have a bit of a reputation.

[Mr X]

I have a site with Streamline. Never had any problems before, but it is a simple asp page. I decided to move away from them when I saw how much they charge for an asp.net host

I also have a site on Godaddy. They are ok, but dont go with them if you want control over what you install etc as their servers are notorious for being locked down incredibly tightly - unless you're prepared to pay extra for a virtual server of course. They run on a medium trust environment, which causes problems in itself, but thats not even the half of it

GoDaddy have a list of supported web apps that they will install for you. One of them is a Gallery, which is compatible with asp.net but shows as incompatible on the GoDaddy site. When I asked why, all I got was "it was compatible with our old windows hosting package but not the new one". They wouldnt tell me why or if there was any way around it. For that reason, Im considering moving away from them too.

[Swarley]

Interesting, I've used Streamline for about 3 years now. Had some small niggly problems but nothing as major as you've experienced. Tech support would be a 6/10 for me, they tend to quote directly from a manual rather than just telling you the answer and there have been times when I've gone round and round in circles with them but they got there in the end.

[Fraser_QPFC]

Mr X, on 31 May 2010 - 09:15, said:

I have a site with Streamline. Never had any problems before, but it is a simple asp page. I decided to move away from them when I saw how much they charge for an asp.net host

I also have a site on Godaddy. They are ok, but dont go with them if you want control over what you install etc as their servers are notorious for being locked down incredibly tightly - unless you're prepared to pay extra for a virtual server of course. They run on a medium trust environment, which causes problems in itself, but thats not even the half of it

GoDaddy have a list of supported web apps that they will install for you. One of them is a Gallery, which is compatible with asp.net but shows as incompatible on the GoDaddy site. When I asked why, all I got was "it was compatible with our old windows hosting package but not the new one". They wouldnt tell me why or if there was any way around it. For that reason, Im considering moving away from them too.

I found streamline to be OK with static html/php sites myself. I had issues if i installed a content management system(with the notable exception of wordpress, which i had no issues with on streamline).

Godaddy have tight firewalls for the email and ftp. I had issues with both, but i got a quick and relevant response about them from the support team.

I'm happy with them so far, plenty of time for me to find issues with them though!

[jay_7]

26 hours after reporting the fault and it's still occurring.